Message from Google

We are writing to let you know about the following updates to the Third-Party Subprocessors we engage for Google Cloud:

1. We are adding the following Cognizant Worldwide Limited affiliates to provide Technical Support to All Google Cloud Platform Services
   1. Cognizant Technology Solutions U.S. Corporation
   2. CogDev Malaysia SDN. BHD.
   3. Cognizant Japan KK
2. We are removing the following entities that provide Technical Support to All Google Cloud Platform Services
   1. Webhelp Holding Germany GmbH
   2. Webhelp Malaysia Sdn. Bhd
   3. Webhelp Israel LTD
   4. Webhelp Japan KK
   5. Webhelp SAC Peru
   6. WEBHELP ROMANIA SRL
   7. Webhelp Spain Business Process Outsourcing, S.L.U.
   8. Webhelp Americas LLC
3. We are removing the following entities from performing Technical Support for the Google Cloud Backup and DR service
   1. Persistent Systems, Inc.
   2. Persistent Systems Limited
4. We are removing the following entities from providing services to the Apigee service
   1. CData Software, Inc.
   2. CData Software India Private Limited
5. We are adding the following entities to provide Data Labeling to the Vertex Search for Retail (fka Retail Search) service
   1. Teleperformance Global Services Private Limited
   2. GlobalLogic Technologies Private Limited
   3. GlobalLogic Poland Sp z o.o.
6. We are updating the Relevant Google Cloud Platform Service for Canonical Group Limited from Anthos to Google Distributed Cloud (Ubuntu Pro OS only) service
   1. This change is due to a product name change
7. We are updating the Relevant Google Cloud Platform Service for Ujet Inc from CCAI Platform to Contact Center as a Service
   1. This change is due to a product name change
8. We are adding observIQ Inc. to provide Technical Support to the Google Cloud Observability in Cloud Logging and Cloud Monitoring services

We’ve identified existing Technical Support Subprocessors who support the Assured Support service. More information on these Subprocessors can be found on our Google Cloud Platform Subprocessors list.